From the blog of Geek with Greg, I got to know the talk by Andrei Broder on Information Supply. The slides are available here.
In the slides, Andrei Broder wants to express his opinion about the next generation web search. In his mind, Information Supply should be the next step of Information Retrieval. He mentions that search engine can infer the user information need and provide relevant information to the user even without the user explicit query. Actually, some research works done by Susan Dumais and Mary Czerwinski on Implicit Query is in this direction.
I think Andrei Broder’s information supply vision matches contextual search/personalized search vision. We need to infer the user information need to understand the user real intention so that we can get better search results. Currently, the user can easily find satisfactory results from the Web such as finding a homepage of a person or a company. However, the searchers can not find a satisfactory answer for many search tasks too. We need to do research on improving the user search experience or information seeking/acquisition experience.
Andrei Broder gives some general ideas about how the information supply should work. However, he did not give some concrete problems we need to attack. I think here are some problems we will face.
1) What kinds of information seeking activities can personalized search help? I do not think personalized search can help every search. For some search tasks, personalization can even deteriorate the search experience because of imprecise user modeling. Maybe personalization should target at the difficult information seeking activities.
2) How should privacy issue be dealt with? Privacy is a big concern of personalized search because a lot of personal information will be disclosed and can be potentially abused. We need to study how different levels of privacy can fit different individual user’s acceptable privacy levels, how the personalized software architecture should be chosen and how we can implement the personalization systems to guarantee the appropriate privacy protection levels.
3) How should personalized search interact with the user? The user may not be willing to actively participate in the personalization search process. In such cases, we need to consider how to do personalized search in an implicit way. If the user is willing to contribute to personalized search, we need to think a way to get the user involved. Moreover, how should we design the user interface to make the user understand how the personalized search work instead of assuming the user simply accept the black box magic of personalized search. How should we design the personalized search interface to facilitate the personalization process?
Some other questions have been proposed in previous blog entries.